In the previous blog (part 3 of the series), we talked about the questions you should be asking at your first meetings with your selected remodeling companies. Once you narrow that field down you may want to suggest a second meeting with your preferred candidates to discuss your project in greater detail. Second meetings provide an important chance to ask those questions you overlooked in your first meeting, plus the key questions that will enable you to identify the remodeler you’ll move forward with.
Below are some steps to objectively verify your candidates’ business representations. Among them are several items you should address during your second meetings if you didn’t during your first.
Although you are encouraged to check your candidates’ records please remember that just as there are unreliable remodelers in business, there are also unreasonable homeowners. Even an excellent remodeler can receive a complaint. If a favorite candidate has a complaint, ask for information about its resolution. If the remodeler addressed it quickly and to the client’s satisfaction, that action is a sign of professionalism.
City, county, and state consumer protection offices may provide consumers with additional information. Consumer protection offices often receive complaints from dissatisfied homeowners regarding poor construction work. These offices investigate those complaints and if necessary prosecute offenders.
Now that your research is complete, it is time to choose your remodeler! In our 5 and final series we will talk about making your choice!